Can I schedule multiple appointments at one time with The Beauty Club membership?
Absolutely! There’s no limit on how often you want to get gorgeous.
Can I request a specific stylist?
If there’s a specific stylist you love, we of course want you to see them. Just be sure to pre-book your appointment so they’re not booked with anyone else.
How do I tip my stylist on a membership service?
For membership services, we can only accept cash tips. For a la carte services, you may tip on your card or with cash. And just because some of you have asked, we recommend tipping on the full a la carte service price for membership services.
What if I have extensions? Is there an additional blow dry fee?
Once we meet with you and check out your hair, we can better answer this. Please note: To accommodate the additional time extensions take to style, we may charge an additional fee to clients with clip in, sewn in, taped-in, and glued in extensions.
What’s your cancellation policy?
Please note: we require a valid credit card number to reserve all appointments. We get it: things come up, and you may need to change your schedule sometimes. 24 hours notice must be given if you need to cancel your appointment. If 24 hours notice is not given, you will be charged a $25 cancellation fee. No shows will be charged for 50% of their a la carte service. If you have any questions about these policies, please reach out – we’re here to help.
What is your late policy?
Clients that are more than 15 minutes late to their scheduled appointment will have to reschedule their appointment for another day or time. We do this to ensure we can accommodate all of our clients’ schedules.
How long do The Beauty Club membership’s last?
We offer a 6-month commitment to all of our Beauty Club members.
How is parking at the salon?
Parking can get tricky around the salon. Because we only offer street parking, we recommend giving yourself a few extra minutes to look for parking. There are tons of meters on Ventura Blvd, though – we just want to give you a heads up!